keyingress

If you’re a market research company that runs exciting projects, You’ve come to the right place! Ingress’s web-based survey software keyingress gives you one solution for all survey modes: telephone interviews (CATI), online surveys, personal surveys with field studios and offline surveys on smartphones or tablets. The modes can also be linked to each other as mixed-mode-surveys.

Analyzingopen-ended responses has never been easier or faster. The integrated AI text analysis analyses the responses, creates code plans and automatically evaluates the texts. Sentiment and key statements can also be determined automatically. You can intervene at any point and edit and adapt the AI's suggestions.

With keyingress and the panelingress add-on module, you can build your own online panel. panelingress illustrates the whole survey process - from the creation of the questionnaire, the automatic invitation of the participants, through to participant incentivisation and finally the analysis. Various quality functions guarantee valid results and high panel quality.

With Ingress’s survey app, you can conduct personal surveys on site, e.g. at the POS. The survey app runs on tablets, smartphones and laptops and doesn’t need an internet connection. As soon as a connection is available, all data are automatically synchronised. Find out more and download the app. Get moving with mobilingress!

If you’re a company that focuses on qualitative market research and recruits respondents for studies, we have the perfect solution for you: Invitation Manager. Our recruiting solution is fully integrated with the keyingress survey software.

With our survey software keyingress, you can put surveys at the right stage of the customer journey. For example, at the first contact between your customers and your product or service. But the other stages are also important: How does the customer experience the after-sales process? Or the service? Our software enables you to measure all the relevant aspects. Automated and flexible.

The way your products or services are perceived changes over time. This is why it’s important to measure the customer experience more than once. It’s the only way to get a good understanding of your services Our survey software keyingress enables you to fully automate this kind of tracking. In addition to numerous software functions, flexible interfaces (API) that enable you to quickly and easily connect to third-party software, such as CRM tools or shop systems are available for you to choose from.

Customer feedback is important. Why not invite your customers to give you regular feedback? Customer panels or customer communities are a great way to do it. They enable you to integrate your customers in your product development and by doing so achieve a competitive edge through systematic customer intimacy. With our panel software panelingress, you get everything you need to get more customer feedback.

Not everything is digital and virtual. Sometimes it makes sense to capture customer experiences where they happen, for example, at the POS. This is exactly what our offline survey app mobilingress does. Because mobilingress doesn’t need an internet connection, it can be used almost anywhere. The app can be used on smartphones, tablets and laptops.

Understand what your customers really think. Our AI-powered solution automatically analyses customer comments and identifies sentiments, trends and areas for improvement. Whether it's praise, criticism or hidden hints, intelligent text analysis helps you respond faster, optimise more effectively and increase customer satisfaction in the long term.

Ingress’s Dashboard tool turns feedback into live insights. Whether online feedback, POS feedback or data from a customer panel, everything is displayed clearly in the Dashboard. Dashboards are easily created by dragging and dropping pre-defined widgets.

Do you know how happy your employees and colleagues are? It’s often hard to tell how happy and motivated your employees really are until it's too late. It doesn't have to be that way. An employee survey, which is usually conducted online, is a great way to probe your employees’ mood. With our keyingress software, you can conduct your online employee survey yourself. From the creation of the questionnaire to the invitation emails through to the generation of anonymous reports - everything is included.

Feedback analyses give you even more insight. Departments can assess each other or you can conduct a full 360-degree analysis. Information about your managers is obtained by analysing their leadership style. Our keyingress Feedback module is the perfect tool to design your employer experience.