Interfaces (API)Integrated solutions are increasingly used in market research. A classic example is automated customer satisfaction surveys. It's important that the survey software integrates seamlessly with each customer's customer management system.
Our keyingress survey software has a SOAP web services interface. SOAP is an interface that enables data to be exchanged between different systems. We also offer the option of exchanging data through SFTP. One of the benefits is the easy implementation for both sides. All CRM, ERP and HRM systems can be integrated with our keyingress survey software.
There are a variety of benefits: the automation of event-based surveys, integration with third-party software, e.g. to manage interviews, or the frequent automatic export of survey results.